Refund policy
Return and Refund Policy
Last updated: October 10, 2026
Thank you for shopping at Fart in a Jar!
This policy explains your rights regarding returns, cancellations, refunds and damaged or defective products.
1. Your 14-Day Right of Withdrawal
If you are a consumer in the European Union, you generally have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.
To exercise this right, please send us a clear statement of your decision to withdraw by email at support@fartinajar.shop before the 14-day period expires.
You then have 14 days from notifying us to send the product back.
You may use the following withdrawal statement:
"I hereby withdraw from my purchase of the following product: [product name]. Order number: [number]. Ordered on: [date]. Received on: [date]. Name: [name]."
2. Return Conditions
Please package the item carefully to prevent damage during return shipping.
You may inspect the product as you would reasonably be allowed to do in a physical store. You may be responsible for any diminished value resulting from handling beyond what is necessary to establish the product's nature, characteristics and functioning.
Your statutory consumer rights remain unaffected.
3. Return Shipping Costs
For returns under the 14-day right of withdrawal, the customer is responsible for the direct cost of return shipping.
If an item is defective, damaged or incorrect, we will provide an appropriate remedy in accordance with applicable consumer protection laws, without charging you the costs of the remedy.
4. Refunds
When you withdraw from a purchase within the applicable withdrawal period, we will refund the payments received from you, including the cost of our least expensive standard delivery option.
We will issue the refund within 14 days of being informed of your withdrawal. We may withhold the refund until we have received the returned goods or you have provided evidence of sending them back, whichever occurs first.
Refunds will be made using the same payment method used for the original purchase, unless you expressly agree otherwise. No refund fee will be charged.
5. Damaged, Defective or Incorrect Products
If your order arrives damaged, is defective, or you receive the wrong product, please contact us at support@fartinajar.shop.
Include your order number, a description of the issue and, if available, photographs.
We will assess the issue and provide the appropriate remedy in accordance with applicable law.
Your statutory rights concerning lack of conformity remain unaffected by this policy.
6. Order Cancellations
Please contact us as soon as possible if you wish to cancel your order before